UnitusTI Notice of Server Downtime: Health & Wellness platform November 5th, 2020 at 8 am PST/11 am EST

On November 5th, 2020 at 8 am PST/11 am EST, the UnitusTI - Health and Wellness platform in the United States encountered an issue that affected day to day operations with all devices. Our quality assurance team was notified of the issue and they were able to identify the issue within half an hour. It was an issue with the application server.  Quality Assurance executed a corrective measure that will prevent the issue from recurring, and a system restart was required. As always we have zero tolerance for issues that affect real-time operations and will continue to work towards maintaining uptime. Our current uptime: 99%